Returns

RETURN POLICY
Returns are accepted as long as the returned items meet the following conditions:

Items that are in new condition
Unworn
Unaltered
Free of damages
Free of stains

    FULL PRICE ITEMS: FREE RETURNS 
    Full price items may be returned for a full refund within 14 days of purchase date with a prepaid return label. Please email utility@oobbrraa.com with your order number to request a prepaid return label. 

    SALE PRICE ITEMS
    Sales and Clearance price items may be returned within 14 days of purchase date with a Return Authorization. Please email utility@oobbrraa.com with your order number to request an RA number. 

    REFUNDS
    Refunds will be made in the form of the original payment where the same credit card used for purchase will be credited with a refund. While we process returns within 5 business days from the day we received the items, card refunds may take up to ten business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.

     

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